The Pontardawe RFC app
App privacy policy
What the Pontardawe RFC app (iPhone, iPad, Apple Watch, Android and Wear OS) and member.pontardawerfc.com keep about you, why, and for how long.
In short
- The app holds your members' card: your name, email address, membership and the visits and purchases made with your card.
- Your mobile number, photo and notifications are optional, and you can remove them in the app at any time.
- The app does not use your location, show advertising, or contain analytics or tracking.
- We never sell your information.
- You can delete your account in the app (Account › Delete my account and data) or on the web.
Who we are
The app and member.pontardawerfc.com belong to Pontardawe Rugby Football Club Limited (company 10056776), Ynysderw Road, Pontardawe, Neath Port Talbot, SA8 4EG ("the club", "we"). The club is the controller of your information. Our software provider, Vesopa Software Limited (company 17362206, Baglan, Port Talbot, SA12 7AX), makes and hosts the app for us and processes your information only on our instructions.
For anything about your privacy, call 01792 864811 or email info@pontardawerfc.com.
What we keep and why
| What | Why | Needed? |
|---|---|---|
| Name and email address | To make your members' card, sign you in and show your name on the card. | Yes |
| Membership: card and member number, status, dates, visits, what you spent and saved | To give you the members' discount at the bar and show you your membership. | Yes |
| Mobile number | To sign in with a texted code, if you add one. Google Firebase sends the code and checks it. | Optional |
| Photo | Shown on your card so bar staff can recognise you, if you add one. The app asks for your camera or photos only when you choose one. | Optional |
| Membership payments: amount, date and result | To renew your membership in the app. Dojo takes the card payment; we never see your card number. | Only if you pay in the app |
| Sign-in details: a password (stored only as a secure hash), passkeys, and the devices you are signed in on (for example "iPhone, iOS 26") | To keep your account safe and let you sign devices out. | Only the ones you set up |
| Notification token for your phone, watch or browser | To send club news and offers as notifications. | Optional |
| News you have received and read | To show the club's messages in the app and mark new ones. | Yes |
We do not collect your location, contacts, files, advertising identifiers or browsing activity.
Your choices
Everything optional can be switched off in the app without affecting your membership. Each one, and where to find it, is on Your privacy choices.
Our lawful bases
- Contract: your membership, card, discount and sign-in.
- Consent: notifications, your mobile number and your photo. You can withdraw it at any time in the app or your device's settings.
- Legitimate interests: keeping accounts secure and preventing misuse.
- Legal obligation: sales records the club must keep for tax.
Who else receives it
Only the services that make the app work:
- Vesopa Software Limited, who host the app and the club's till system for us.
- Google Firebase Authentication, which receives your mobile number to send and check a sign-in code, if you use one.
- Apple Push Notification service, Google Firebase Cloud Messaging and your browser's push service, which receive a notification token and the message, to deliver notifications.
- Apple and Google, only if you choose Sign in with Apple or Continue with Google: they tell us your name and email address, never your password.
- Dojo (Paymentsense Limited), only if you pay for your membership in the Android app or on member.pontardawerfc.com, on Dojo's secure payment page. Dojo takes the card payment under its own security standards (PCI DSS). The iPhone and iPad app takes no payments.
- Apple Wallet and Google Wallet, only if you add your card to them.
Where one of these processes information outside the UK, it does so under the safeguards UK data protection law requires.
How long we keep it
- Your account, while your membership is active or until you delete it.
- Sign-in codes expire after 10 minutes and are deleted within a day.
- Sales records for six years, as the law requires; once you delete your account they no longer carry your name or contact details.
Deleting your account
In the app: Account › Delete my account and data. Without the app: auth.vesopa.com/delete-account/pontardawe-rfc. You can choose deletion after 7, 15 or 30 days (which you can cancel), or as soon as possible. We email you when it is done.
Your rights
You can ask for a copy of your information, correct it, delete it, object to how it is used, or ask for it in a portable form: call 01792 864811 or email info@pontardawerfc.com. We answer within one month. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Security
Everything travels over HTTPS. Passwords are stored only as secure hashes, sign-in codes are single-use and short-lived, and you can see and sign out every device on your account.
Children
The app is for adult members and is not directed at children under 13.
The club's website, tickets and food orders
The club's main privacy policy covers this website, buying tickets and ordering food.
Last updated 25 October 2026.